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Critical Issues...
 Market to Me – the next step in personalisation
February 15, 2012
As we enter 2012, the entire retail industry is focused on how to gain market share and grow sales in a retail storm that will be weathered only by the diligent and the bold.
 Women prefer Valentine's Day shopping on the move
February 14, 2012
Eighties' rock group, Foreigner, may just have been a little ahead of its time when the band sang about 'Love on the Telephone', as data from search marketing agency, Mediarun, shows that more than one in ten women are now buying Valentine's Day romance using their mobiles.
 Big savings draw customers to buy online and pick up at store
February 07, 2012
Multi-channel customers are using different channels depending on convenience to complete their purchase. Many multi-channel customers now place orders on a retailer's website or a contact centre and pick-up the order from a nearby brick and mortar store. Thus a multi-channel customer saves on shipping cost and benefits from reduced delivery time.
 Supermarkets not doing enough to help us, say cash-strapped shoppers
February 01, 2012
Aldata Solution, provider of retail and distribution improvement software, has reveals growing public discontent with UK grocery retailers. According to the research, almost two thirds (64%) of shoppers do not believe that retailers have done enough to reduce the cost of their weekly shop.
 Manhattan Associates predicts retail trends for 2012
January 25, 2012
Global supply chain optimisation provider, Manhattan Associates, Inc., has released its predictions for retail shopping in 2012, and they all point to one factor: web and mobile are fundamentally changing the way people shop and challenging traditional bricks and mortar retailers.
 Retailers rank security as biggest challenge for 2012
January 17, 2012
Security is still the biggest technology challenge according to 47% of retailers, as suggested in a recent retail communications survey conducted by Iconnyx, the managed IT and web hosting company. Only 7% reported that cloud was their biggest issue.
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Top Research Papers
 Survival of the Fittest
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 European attitudes towards Biometrics
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This Paper explores consumer attitudes towards the introduction of biometric technology in the European region, as well as their views on how biometrics can help to solve problems such as identity theft and fraud.
Quick Diary Dates
 EuroCIS 2012
28 February 2012
Messe Düsseldorf, Düsseldorf, Germany
ID WORLD 2011
2 November 2012
Milanofiori Congress Centre, Strada 1A, Milanofiori 20090 Assago, Milan, Italy
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